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COSM SHOP · LEGAL

COSM SHOP — TERMS AND CONDITIONS

Please read these terms carefully before using the purchasing features of Cosm Shop.

1. Terms of Sale and Disclaimer

  1. 1.1 Passage of Responsibility

    Upon successful delivery or credential transfer, all responsibility for the item, account, or subscription is immediately transferred to the buyer. We are not liable for any account locks, bans, password losses, misuse, or restrictions that occur post-delivery.

  2. 1.2 Third-Party Sourcing, Legality and Liability Disclaimer

    We act strictly as an independent secondary market distributor. Products and subscriptions sold on this platform are sourced from third-party suppliers.

    The buyer explicitly acknowledges and agrees that they assume 100% full legal, financial, and account-related risk upon completed purchase.

    We carry no liability or responsibility regarding how third-party vendors generated or acquired the credentials, nor for any Terms of Service (ToS) enforcement, copyright claims, platform restrictions, or legal actions initiated by original service providers against the account holder.

2. Lifetime and Extended Warranties

  1. 2.1 Warranty Duration

    Any "Lifetime" or extended warranty refers strictly to the operational lifespan of the underlying supplier.

  2. 2.2 Supplier Availability

    If the underlying service, platform, or supplier becomes permanently unavailable, unreachable, or discontinues support, the warranty immediately expires.

  3. 2.3 Warranty Changes

    We reserve the right to modify or terminate warranty coverage at our sole discretion at any time, subject to applicable mandatory consumer rights.

3. Store Termination and Renewal Cessation

  1. 3.1 Store Closure

    If our store or operations permanently close, suspend activity, or cease functioning, all automated renewals, active replacement warranties, and customer support services will immediately terminate.

  2. 3.2 Applicable Rights

    Any such termination remains subject to applicable mandatory consumer protection laws and rights.

4. Subscription Services

  1. 4.1 Platform Revocations

    We are not liable if the original platform updates its systems, revokes access, patches methods, or terminates subscription tiers, subject to applicable mandatory consumer rights.

  2. 4.2 Account Requirements

    Unless stated otherwise, subscriptions may require a new account. Compatibility with existing personal accounts is not guaranteed.

  3. 4.3 Outages

    Service outages or maintenance on the original provider's end do not automatically qualify for refunds or replacements, subject to applicable mandatory consumer rights.

5. Account Conditions and Types

  1. 5.1 ChatGPT Accounts

    Deactivated or banned ChatGPT accounts carry NO warranty.

  2. 5.2 Full Access (FA) Accounts

    Eligible for warranty ONLY IF you do not change the password or registered email address during the active warranty window.

  3. 5.3 Non-Full Access (NFA) / Non-Buffer (NB) Items

    Sold as-is with NO warranty and 0% auto-claim protection.

  4. 5.4 Fortnite Accounts

    Warranties cover valid login credentials at the time of purchase ONLY. Banned matchmaking or restricted access carries no warranty, as items are sold strictly based on cosmetic/skin inventory.

6. Social Media Boosts

  1. 6.1 Delivery Conditions

    All social media boosting services are delivered as-is and do not include refilling or drop warranties unless explicitly specified in the product description.

7. Payments, Refunds and Chargebacks

  1. 7.1 PayPal Payments

    Payments sent via any option other than "Friends & Family" are strictly non-refundable and automatically void replacement eligibility, to the extent permitted by applicable law and payment-provider rules.

  2. 7.2 Refund Policy

    All eligible refunds are issued exclusively via store credit/coupons. Monetary refunds via PayPal or Cryptocurrency are granted strictly at our sole discretion, subject to applicable mandatory consumer rights.

  3. 7.3 Disputes and Chargebacks

    Opening a dispute or chargeback without contacting support first may result in an account review and suspension of store privileges. Any action will remain subject to applicable law and payment-provider rules.

8. Buyer Obligations and Mandatory Proof

  1. 8.1 Proof of Purchase

    For safety and replacement claims, buyers MUST record an uncut, full-screen video showing the entire purchase, delivery, and redemption process.

    Never include payment card details, passwords, authentication codes, private messages or other sensitive personal information in submitted recordings.

  2. 8.2 Product Descriptions

    Buyers are required to read specific product descriptions prior to purchasing for item-specific warranty windows or limitations.

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